"Victor, Yesterday afternoon, just after Sandy left here (2:20ish…) with an order I had put in to take a very important new contract, they called here and said the lady who needed to sign the contract was leaving in 1 hour for a 2 week vacation. I called Roy and asked him to change it to a rush job. He said ok, he would have to get the express driver to hook up with Sandy and then take it over. I explained to him how urgent it was.
At 2:58pm our client called me to say the contract was all signed and ready to be put back in the mail for us.
Within ½ half hour our contract was not only delivered but signed as well and back in our court.
I wanted to say “great job!” to Roy and the express driver and Sandy (of course) for making this happen!
I called Roy to thank him for making that happen so quickly. I wanted to let you know as well. I thought a nice pat on the back would be good to hear once in awhile. Keep up the good work!
Yvonne Hall
Administrative Coordinator
kpb architects
architecture planning interior design design-build"
"Mr. Ratz,
I can’t even begin to express my impression of you and your fine team at AMS LLC.
There is nothing more frustrating than knowing a job can be done, but not knowing where to turn. By circumstance alone (and the power of the internet search engines), we aligned. But that was not what impressed me.
Victor, I had a problem. You had the means to solve it.
Although this can be seen as common - what is uncommon is your skilled attention to detail and expertise in your field. I have been raving about Anchorage Messenger Service to my colleagues and associates.
Technical Entertainment can be a very demanding and time-sensitive industry. We often meet people who - over-estimate - their abilities. Clearly, when you said to me ‘it can be done’, you were not one of those people.
Mr. Ratz, I can’t thank you enough. You assumed responsibility and completed the task. This, to me, is the sign of a professional.
It has been a pleasure working with AMS, LLC. Without a doubt, I will call on you first when Project X Global has an item to be handled with care and consideration."
Charles Arrata - Principal - ProjectX Global - Ottowa, Ontario Canada